How We Work

Process Is Everything

From requirements gathering to solutions delivery, we will walk you through every step of the process. We know how daunting solution implementation may seem, especially when our clients are tasked with it on top of their regular workload. Our consultants are sensitive to this and our project methodology ensures that our clients are at ease during the entire process.

 

We have developed standardised procedures that are the backbone of each and every solution implementation. This standardisation holds each

team member accountable to certain coordination tasks and a level of excellence within project organisation and client communication.

 

A fundamental step within our project management process is the Information Gathering Phase. It is during this requirements analysis / needs assessment phase where we identify and define our clients’ exact needs and detail the business requirements associated with these needs.

We then develop measurable criteria to ensure that each deliverable meets those goals.

 

Each project is assigned a qualified consultant that is dedicated to working closely with the client: reporting project status at regular intervals,

mitigating project risks and seamless managing changes. Before deliverables are handed off to our clients, we undertake a quality assurance testing cycle to ensure that the delivered solution is of utmost quality.